You can upgrade your character's skills by using skill points earned through leveling up or completing missions.

Yes, you can change your character's appearance by using cosmetic items found in the shop or rewarded from events.

Tactical moves allow you to strategically control the battle flow, such as moving units, setting traps, and using abilities at optimal times.

Recruit new units by completing specific missions, unlocking new factions, or using resources like crystals and gems.